khelovip's Privacy Policy
From opening your account on the khelovip platform to every transaction you make — this document provides a complete description of how your personal information is collected, protected, and used in each situation.
Introduction and Scope
khelovip is an online entertainment platform offering slots, live casino, and sports betting services for users in Bangladesh. To use our services, you are required to provide certain personal information. This privacy policy ("Policy") applies to the khelovip website — https://kheloviplogin.cam — and all associated services.
If you do not accept the terms set out in this policy, you will not be able to use our services. To learn more about us and get an overview of how our services are structured, please visit our About Us page.
This policy explains what information khelovip collects, the purposes for which it is used, who it may be shared with, and what rights you have over your information. We believe transparency is the foundation of trust — so we have presented this policy in straightforward language.
What Information We Collect
In the normal course of account registration and service operation at khelovip, the following types of information may be collected:
2.1 Registration Information
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- Username and password chosen by the user
- Country of residence
2.2 Financial Information
- Payment method details (bKash, Nagad, Rocket numbers)
- Bank account details (for bank transfers)
- Transaction history and amounts
- Deposit and withdrawal records
2.3 Identity Verification Information
- Copy of national ID card or passport
- Selfie or photo (if required)
- Proof of address document
2.4 Automatically Collected Information
- IP address and device type
- Browser and operating system information
- Login time and date
- Cookies and session data
- Time spent on the site and pages visited
Purposes of Information Use
khelovip uses your information for the specific purposes described below. The basis for using information against each purpose is given in the table below:
| Purpose | Explanation |
|---|---|
| Account Management | To handle registration, login, password recovery, and account security |
| Service Delivery | To process deposits, withdrawals, bonus credits, and gaming history |
| Age and Identity Verification | To confirm users are 21+ and to prevent account fraud |
| Customer Support | To properly resolve your queries or complaints via live chat and email |
| Security and Fraud Prevention | To detect unauthorised access, money laundering, and fraudulent activity |
| Technical Improvement | To improve site performance and make the user experience smoother |
| Legal Compliance | To comply with applicable laws and regulations and to assist authorities when required |
| Contact | To send important account updates, security alerts, or promotional information (subject to your consent) |
Information Storage and Security
khelovip treats the security of your information as its highest priority. All data stored on our servers is protected with SSL encryption technology. Sensitive financial information is stored separately with an additional layer of encryption.
Retention Period
Your information is retained for as long as your account remains active. Even after an account is closed, certain information may be kept for a specified period as required by law. Once the required period has passed, the information is securely deleted.
Technical Protection
Our systems have firewalls, intrusion detection mechanisms, and regular security audits in place. Passwords are never stored directly — only encrypted hashes are kept.
Access Control
Among khelovip's internal staff, only those who need to view information to carry out their duties can access specific data. This access is reviewed on a regular basis.
Sharing Information with Third Parties
khelovip does not sell or rent your personal information. However, for the operation of services, certain information may need to be shared in a limited way with some trusted third parties:
5.1 Payment Processors
The transaction information needed to process bKash, Nagad, Rocket, and bank transfers is shared with the relevant payment services. Each payment partner follows its own privacy policy and is bound by agreement with us.
5.2 Identity Verification Services
Relevant information may be shared with trusted identity verification providers during the account verification process. This process is necessary to prevent fraud and confirm the correct age.
5.3 Legal Authorities
If there is a valid legal order, court order, or request from a government authority, khelovip may be legally obliged to provide information. In such cases, we will try to notify you in advance where possible.
5.4 Technology Service Providers
Technology partners engaged for website hosting, database management, and security services are contractually committed to maintaining confidentiality. They operate under khelovip's instructions and cannot use your information independently.
Cookies and Tracking Technology
The khelovip website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help improve your experience of using the site.
Essential Cookies
These cookies are necessary to maintain login sessions, verify security tokens, and ensure the basic functioning of the site. They cannot be disabled, as the site will not work properly without them.
Functional Cookies
These cookies are used to remember your preferred language, theme, and other personalised settings. They can be disabled from your browser settings.
Analytics Cookies
Anonymous statistics are collected to understand which pages are visited most, where errors occur, and which site features are used most often.
Cookie Management
You can delete or disable cookies at any time from your browser settings. However, please note that disabling essential cookies will prevent you from accessing your account and using the services.
Your Rights and Choices
As a khelovip user, you have certain important rights regarding your information. To exercise these rights, contact our support team.
Right to Know
You may submit a written request to find out what information we hold about you. We will inform you within a reasonable time.
Right to Correction
If your profile contains incorrect or incomplete information, you may request that we correct it.
Right to Deletion
In certain circumstances you may request that your information be deleted. However, we may be required to retain some information due to legal obligations.
Right to Object to Processing
You may object to your information being used for marketing communications. We will remove you from promotional lists without delay.
Data Portability
If you would like to receive your own information stored in your account in a common format, you may request this from us.
Withdrawal of Consent
You may withdraw consent at any time for any information processing activity that is based on your consent.
Minor Users and Responsible Gaming
All khelovip services are strictly for persons aged 21 and above. We do not allow minors to open accounts and actively operate an age verification process.
If we have reason to believe that an account is being operated by someone under the age of 21, we will suspend that account immediately and begin an investigation. Information collected during this process will be used solely for age verification purposes.
khelovip has various safeguards in place to prevent gaming addiction and promote responsible behaviour. For more details, please read our Responsible Gaming guidelines, where you will find complete information on setting limits and getting support.
Policy Changes and Updates
khelovip reserves the right to update this privacy policy as needed over time. The policy may change due to the addition of new features to the service, legal changes, or security improvements.
For any significant changes, we will notify you at your registered email address and on the site's main page. Continued use of the site after a change will be taken as acceptance of the revised policy. Alongside this policy, you should also read our general Terms and Conditions regularly, as both documents together define the relationship between you and khelovip.
We retain previous versions of the policy for a set period. If you would like to view a previous version, please contact our support team.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, you can contact us:
Contact Methods
- Live Chat: Speak with us directly via the live chat button on the website — available 24 hours a day, 7 days a week
- Email:
- Website: https://kheloviplogin.cam
We generally respond to all email requests within business days. For urgent matters, use live chat.
Answers to common questions about this policy can be found in our FAQ section.